The following TERMS and CONDITIONS apply to your application for Unemployment Insurance Benefits | |
Provide Complete and Accurate Information |
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Submit your Claim | Once you begin your application, always move forward until you are finished. You will lose information if you do any of the following before you submit your claim:
You can look over, change or print your responses in the "Review of Application Responses" section. When you are done, select the "Submit Claim" button. |
Keep Your Contact Information Current |
By signing up for an on-line account, you agree to keep the contact information you have given us up to date. Required information includes your mailing address, email address, and phone number. If your contact information changes, you agree to update that information for our records. |
Respond to All Department Requests |
You agree to check and respond to messages and questionnaires we may send to you through the NY.gov secure message system and all messages, forms and letters we send you by mail. You must respond within the timeframes listed in those documents. You acknowledge and understand that if you fail to:
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Keep Important Claim Information |
After you submit your claim, you will see a "Confirmation Page" that lists additional information and instructions.
If you want to keep a copy of your entire application, you may print each page at the "Review of Application Responses" section. |
Direct Deposit Option |
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Call if Instructed |
Not all applications may be completed online. If you see a confirmation page that says you must speak with a claims specialist to complete your application for Unemployment Insurance benefits, you must call the Telephone Claims Center. The information you provide online will be saved. However, your claim will not be processed until you make that call. |
Keep Your PIN Secure |
***NEVER Tell Anyone Your PIN (Personal Identification Number)*** When you submit a claim, you will be prompted to create a PIN. Your PIN is your electronic signature. You will use your PIN every time you access the claims processing system. You could lose up to 20 weeks of benefits if you allow another person to use your PIN. If you are a person with a disability who is unable to access our services without the help of another person,
you may allow another person to help you. However, you must be present each time your helper uses our services,
including when your helper enters your PIN. You are responsible for the actions of your helper. |
9 Things You Must Do When Filing for Unemployment Insurance |
Report Hours Worked for Partial Unemployment. New York State has modified the rules for partial unemployment eligibility so that New Yorkers can take on part-time work without losing disproportionate benefits. Visit updated guidance on reporting part-time work.
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