Accessibility features of Unemployment Insurance Benefits Online | |
| This page describes all of the accessibility features which have been implemented at the Unemployment Insurance Benefits Online website. |
Visual Design
This site uses Cascading Style Sheets (CSS) for visual layout. Browsers that do not support CSS will receive a text-only page without any loss in functionality.
Text on pages can also be resized using any modern browser (version 5 and up).
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If you use the Internet Explorer browser, select the View menu, then Text Size, then any of the choices that make reading more comfortable.
If you use the Mozilla browser, select the View menu, then Text Zoom, then any of the choices that make reading more comfortable.
Navigational Aids
A Skip Navigation link is provided at the top of each page. This allows users to skip directly to the main content area of each page. Use the Tab key once followed by Enter (Return) key to activate this feature.
Keyboard Shortcuts
The following keyboard shortcuts allow users to navigate this site. Windows and Linux users should use ALT + access key combination to use the shortcuts. Mac users should use CONTROL + access key combinations.
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Alt + 0 links to the Unemployment Benefits Accessibility statement - the page you are currently reading.
Alt + 1 links to the Unemployment Benefits Homepage
Alt + 2 allows you to skip the site navigation directly to the main content area of the page.
Alt + 3 links to the Department of Labor Homepage
Alt + 4 links you to the Unemployment Benefits Help page
Standards Compliance
All pages on this site comply with the priority 1 and priority 2 guidelines detailed in the W3 Web Content Accessibility Guidelines. The pages also comply with the United States Federal Government Section 508 requirements for accessibility.
Contact Information
Questions and comments can be sent to
Additional Resources
Users can also apply for UI benefits through our automated TEL-CLAIM system by calling the Telephone Claim Center (TCC) at 1-888-209-8124. For those with a language difficulty, translation services are available. Those with a speech or hearing impairment may request that a friend or relative assist in the telephone claim process.
Hearing impaired individuals who have Telephone Device for the Deaf (TTY/TDD) equipment may file a claim by calling a relay operator at 1-800-662-1220 and requesting the operator to call 1-888-783-1370. Service at this number will only be provided to callers using TDD equipment.