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Online Services For Individuals

See the NY Hire Now website

if you're looking for a job. There are immediate openings in key industries throughout New York State.

Important! Read the guidance for reporting part-time work.

New rules are in effect for reporting part-time work. Please read the guidelines before submitting your weekly certification for UI or PUA benefits.

Learn how to clear your browser cache

if you experience issues logging in with your NY.gov username and password. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI).

If you are an employer or filing representative/agent looking to use Unemployment Insurance Employer Online Services go to the Employer Online Services page for information and to sign in.

If you are a parent/guardian of a Child Performer and need to request a 15 day or 12 month Child Performer Permit, go to the Information for Child Performers page for information about Child Performers and to request a permit online.
IMPORTANT: Please do NOT use the "BACK" button on your browser when using Online Services.

NY.gov ID

Important Reminders

  • Do not give anyone, including family members, your NY.GOV username or password. You may face civil or criminal penalties if you do.
  • If you are filing for Unemployment Insurance and you cannot use our system without the help of another person, you must be present each time that person enters our system for you. If you are not present, you may be subject to penalties, including loss of benefits. Also, you must enter your username and password. Please remember that you are responsible for your helper's actions.

With an online account, you can...

If you already have an NY.GOV ID...

Please choose the "Sign In" button above and then enter your NY.GOV Username and Password.

If you already have an online account with the Department of Labor, such as for Unemployment Insurance, then you also have a Virtual Career Center account. To access your Virtual Career Center account, sign in using your NY.GOV ID username and password. This will bring you to the "My Online Services" page. In the Job Search box, choose the JobZone Button.

If you do not have an NY.GOV ID...

Choose the "Create NY.GOV Account" button above and follow the directions. Important: If you completed an application for Unemployment Insurance on the phone with the Telephone Claims Center, please wait at least one business day before creating your NY.GOV ID.

To create a new NY.GOV account, you will be asked for some personal information, including:

  • An email address you use regularly and one that you do not share with anyone else. For example, you cannot use your husband's or wife's email address; you must have your own. This is very important, because the system allows only one NY.GOV account linked to a particular email address.
  • First name and last name: please be aware that you will not be able to change the name you enter, so please enter your correct, legal name.

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